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Live Webcast Replay

Creating a Culture of Trust: Build Loyal and Engaged Teams

Total Credits: 1.5 including 1.5 Personal Development

Average Rating:
Industry |  Human Resources |  Personal Development |  Professional Development
Michelle Tillis Lederman
Course Levels:
1.5 Hours
Product Setting: Expires 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


It is the role of a leader to build and maintain a great culture in the organization. The culture is the driving force that shapes the attitudes and behaviors of everyone in the organization. A relationship driven organization is built on trust and is the most effective way to improve productivity, engagement, and the bottom line. Understand the components that enable trust to  be created and maintained throughout teams and organizations.

Basic Course Information

Learning Objectives
  • Recognize when there is an absence of trust in your team
  • Learn the four pillars of trust
  • Increase awareness on actions that erode trust
  • Develop techniques to build trust and restore broken trust

Major Subjects
  • Culture
  • Trust

Course Materials


Michelle Tillis Lederman's Profile

Michelle Tillis Lederman Related Seminars and Products


Connection Creator Michelle Tillis Lederman, is an expert on workplace communications and relationships. Michelle’s mission is to help people work better together and advance their individual impact. Named by Forbes as one of the Top 25 Networking Experts, Michelle is a speaker, trainer, coach, and author of four books including The Connectors Advantage and the internationally recognized, The 11 Laws of Likability.

An executive coach, people expert, and CEO of Executive Essentials, Michelle inspires organizations and individuals to build real relationships and get real results. Having worked with fortune 500, non-profit, university and government clients she’s identified the common struggle… it’s people challenges. When asked by her young son what she does, she simply replied, “I help people work better together.” This purpose has driven her work with clients large and small including JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden.

Highly sought after for her energetic, engaging, and authentic presentations, Michelle has appeared on stages around the globe. She holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. Her deep expertise has led her to be a regular media contributor, appearing on CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes and USA Today among many others.

Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. Passionate about education, Michelle served as a Communications Professor at NYU’s Stern School of Business, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education.

She received her BS from Lehigh University, her MBA from Columbia Business School, holds the PCC designation from the International Coaching Federation, and is certified in Marshall Goldsmith’s Stakeholder Centered Coaching method. Executive Essentials is a certified Women Business Enterprise.

Michelle lives in New Jersey with her husband, two sons, and two rescued dogs.


Thu, Aug 01, 2024 - 07:00pm to 08:22pm EDT
Tue, Aug 20, 2024 - 04:00pm to 05:22pm EDT
Sat, Sep 07, 2024 - 10:00am to 11:22am EDT
Fri, Sep 27, 2024 - 12:00pm to 01:22pm EDT
Thu, Oct 10, 2024 - 02:00pm to 03:22pm EDT
Sat, Oct 12, 2024 - 10:00am to 11:22am EDT
Thu, Oct 24, 2024 - 07:00pm to 08:22pm EDT
Fri, Nov 01, 2024 - 10:00am to 11:22am EDT
Sat, Nov 16, 2024 - 12:00pm to 01:22pm EST
Mon, Dec 02, 2024 - 02:00pm to 03:22pm EST
Sat, Dec 07, 2024 - 10:00am to 11:22am EST
Tue, Dec 10, 2024 - 04:00pm to 05:22pm EST
Thu, Dec 19, 2024 - 07:00pm to 08:22pm EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Course Developer Executive Essentials LLC
Designed For All business professionals
Yellow Book No
Original Recording Date 10/2021
Date Added to Catalog 10/26/21

Additional Information

Instructional Delivery Method Group Internet Based
Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Course Registration Requirements Online Registration

Promo Video



Overall:      4.5

Total Reviews: 32


Hilda A

"I enjoyed the exercises and the material was very useful. "

James O - Holland, Michigan

"Having a guest (to represent the audience) was helpful. "

Raeann M

"AMAZING! This was wonderful and I am taking so so much away from this. Our firm is in a crucial culture struggle right now and EVERYTHING Michelle discussed was spot on to what we as a firm need to be aware of and start making changes. "