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Live Webcast Replay

Coaching & Counseling - Addressing Misconduct

Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

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Mike Mirarchi Employee Relations Bundle
Ethics |  Human Resources |  Personal Development |  Professional Development
Mike Mirarchi
Course Levels:
1.2 Hours
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


The objective of corrective action is to change conduct through teaching.  Corrective action may be sequential, out of order, repetitive, or not appropriate to take at all.  The action selected should reflect the type, frequency, and severity of the misconduct.  Changing conduct through teaching requires effective employee relations skills. This course provides practical knowledge and scripts for handling a wide array of sensitive misconduct situations with good judgment, such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives
  • Learn how to select an appropriate response to misconduct.
  • Understand to avoid liability for discrimination when confronting misconduct 
  • Learn how to establish that a subsequent discharge decision was fair.

Major Subjects
  • Insubordination
  • Personality and attitude problems.
  • Generalized disparaging comments
  • Previously unaddressed conduct.
  • Misconduct due to mental condition
  • Corrective action meetings and documentation.
  • Attendance control.

Course Materials


Mike Mirarchi's Profile

Mike Mirarchi Related seminars and products

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Tue, Jun 06, 2023 - 10:00am to 11:13am EDT
Thu, Jun 15, 2023 - 11:00am to 12:13pm EDT
Wed, Jun 21, 2023 - 12:00pm to 01:13pm EDT
Tue, Jun 27, 2023 - 02:00pm to 03:13pm EDT
Thu, Jul 13, 2023 - 07:00pm to 08:13pm EDT
Tue, Jul 25, 2023 - 07:00pm to 08:13pm EDT
Thu, Aug 10, 2023 - 10:00am to 11:13am EDT
Sat, Aug 19, 2023 - 11:00am to 12:13pm EDT
Tue, Sep 05, 2023 - 12:00pm to 01:13pm EDT
Thu, Sep 21, 2023 - 06:00pm to 07:13pm EDT
Mon, Oct 09, 2023 - 03:00pm to 04:13pm EDT
Wed, Oct 25, 2023 - 04:00pm to 05:13pm EDT
Thu, Nov 09, 2023 - 10:00am to 11:13am EST
Wed, Nov 29, 2023 - 11:00am to 12:13pm EST
Sat, Dec 09, 2023 - 12:00pm to 01:13pm EST
Thu, Dec 14, 2023 - 02:00pm to 03:13pm EST
Tue, Dec 19, 2023 - 07:00pm to 08:13pm EST
Wed, Dec 27, 2023 - 04:00pm to 05:13pm EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Managers and supervisors at all levels
Original Recording Date 04/2022
Yellow Book No
Course Developer Michael J. Mirarchi, Mirarchi Management Group, TX
Date Added to Catalog 07/20/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.