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5 Ways Your Onboarding Process Fails to Engage and Retain New Hires

Total Credits: 1 including 1 Personnel/Human Resources - Non-technical

Average Rating:
ACPEN Industry Institute |  Human Resources
LeAnne Lagasse, SHRM-SCP
Course Levels:
1 Hour
Product Setting: Expires 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


According to the Gallup Organization, only 10% of employees believe that their organization does a good job onboarding new employees. This means most organizations are overlooking this crucial phase of the employee lifecycle, which not only includes the often-neglected pre-boarding stage but also the continuous efforts to reduce uncertainty, bolster excitement, and foster connections for their new recruits. By streamlining these processes and crafting impactful moments from pre-boarding through the initial weeks, HR and Business leaders can significantly enhance efficiency, foster trust, and establish a foundation of psychological safety for years to come. In this session, attendees will discover strategies and resources that craft a holistic onboarding experience, mitigating risks like employee ghosting, and paving the way for heightened engagement and retention.

Basic Course Information

Learning Objectives
  • Evaluate your organization's current onboarding process, identifying areas of strength and pinpointing opportunities for enhancement to better align with best practices and desired outcomes.
  • Acquire actionable strategies and techniques to streamline onboarding, reducing new hire uncertainties, amplifying their enthusiasm, and strengthening their connection to the organization from day one.
  • Apply evidence-based methods to prevent employee ghosting by fostering trust, promoting psychological safety, and ensuring sustained engagement throughout the onboarding experience.

Major Subjects
  • Employee Onboarding
  • Employee Experience
  • Employee Engagement
  • Communication
  • Leadership

Course Materials


LeAnne Lagasse, SHRM-SCP Related Seminars and Products

LeAnne Lagasse, SHRM-SCP

LeAnne Lagasse is an HR consultant and keynote speaker who helps leaders and organizations improve their employee engagement and listening strategies and develop their people managers. LeAnne is a SHRM-SCP, a Gallup-Certified CliftonStrengths© Coach, and also serves as Adjunct Faculty at Missouri State University where she teaches professional communication courses to MBA students. Prior to launching her consulting business, LeAnne was a faculty member and the Director of Public Speaking in the College of Media and Communication at Texas Tech University where she served for 14 years. Alongside her husband Ben, she is a proud mom to three children and two pet prairie dogs.


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Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For HR and Business leaders looking to build a powerful onboarding process that paves the way for increased engagement, retention, and performance.
Original Recording Date 10/19/2023
Yellow Book No
Course Developer LeAnne Lagasse Coaching and Consulting
Date Added to Catalog 10/10/2023

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

Promo Video



Overall:      5

Total Reviews: 2


Marilyn P

"Ms. Lagasse is an excellent communicator/presenter. "